Sunday, February 14, 2010

Weather and ships

It is a given that during the hurricane season there is a high likely hood of our operation moving to an alternate port. This is a huge deal as Disney tries its best to accommodate our guests.  This weekend was the first time we moved to another terminal outside of hurricane season.
The Magic pulled into Castaway instead of backing in as usual.  The winds were high.  When she tried to leave the winds and waves kept pushing her into the mooring poles. 24 hours later the winds and waves subsided enough to get out.  This put her behind in her schedule as she arrived into Canaveral with the Wonder.  So our normal team had to tend to the Wonder while people from Orlando managed the Magic. The local Port Authority allowed us to use one of the old casino boat terminals.  In perspective our normal terminal can hold 1100 people this building capacity was 250. 
Shore-side management was asked to help out so we were onsite at 6:30AM.  We (from the president on down) laid luggage down and then assisted guests debarking.  I then worked the Troll station which puts the guests onboard.  Our gangway housed the majority of guests.  Long day and now we are fighting data issues. That will be another story.

See story here-
wesh news

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